Delivery Methods

Default Delivery Methods

We automatically select the default Delivery Method for the requester assigned to a request. In some situations you can change this default choice:

Request Type

Requester Type

If the Default Delivery Method is....

...then these Delivery Methods are also available

Standard

All

Electronic

Onsite Delivery, Secured Email*

BOC (True BOC)

Facility

Onsite Delivery

BOC (Stand Alone)

Facility

None

DDS

Disability

None

COC

COC

None

Standard

All

Mail

Onsite Delivery, Secured Email*

BOC (True BOC)

Facility

Onsite Delivery

BOC (Stand Alone)

Facility

Onsite Delivery, Secured Email

COC

COC

Onsite Delivery

Patient

Patient

Onsite Delivery, Secured Email*

Pull List

Inherits the Delivery Methods available for the requester.

* only if the Same as Customer Requester / Bill To checkbox is selected

Onsite Delivery Methods

Onsite Delivery Choice

Patient

Standard

BOC

(True)

BOC

(Stand Alone)

Mail default

COC

Mail default

CD/DVD/Flash Drive

Yes

Yes

Yes

Yes

Yes

Facility Portal Delivery

Yes

No

No

No

No

Faxed

Yes

Yes

Yes

Yes

Yes

Walk-in — Paper

Yes

Yes

Yes

Yes

Yes

Onsite Delivery Method rules

If a request uses one of the Onsite Delivery Methods:

o       you are not required to attach Medical Records to the request in order to Submit it;

o       you MUST provide a Page Count of the Medical Records before you can Submit it.