Modify Request Letter during Fulfillment

During Fulfillment, you can modify the Request Letter in several ways:

o       Add pages

o       Delete pages

o       Rotate pages

o       Redact information

This ability lets you fix many Request Letter issues without sending the request “backward” via the Resubmit to Logging command.

You cannot change the sequence of Request Letter pages during Fulfillment.

If the pages are out of order, you can either delete the entire letter and upload a corrected version in Fulfillment or send the request back to Logging.

Instructions

1.          Click the Edit button in the Documents window toolbar.

2.          The Request Letter opens in a new Editing window. You can make this window larger or drag it to another monitor to make it easier to see.

3.          Use the appropriate commands:

a.     Delete Page(s)

b.    Delete all pages

c.     Rotate Right / Left

d.    Attach more pages (maximum Request Letter size = 10 MB)

e.     Scan more pages

f.      Redact

4.          Click Save And Close or close the Editing window. However you close the window, your changes are saved.