IF a Client Service Representative (CSR) adds Medical Records to a request;
AND saves the request using one of these commands:
o Pend
BUT the request is later opened by a different CSR;
THEN the original Medical Records are retained;
AND the second CSR can add more Medical Records and edit any records that were attached to it by the original CSR .
Can two users work on the same request at the same time?
Can more than two users fulfill the same request?
Can I edit Medical Records attached by someone else?
What about requests that had Medical Records before v1.3.1?
Can I edit requests put On Hold by someone else?
Can I modify Medical Records after the request is submitted?