Click the Request Letter tab in the Documents window.
You cannot add pages to the Request Letter from the Request Letter tab of the Documents window when the request is being fulfilled.
This rule applies to all methods of adding pages — attach, drag / drop, scan, or from HealthSource printer.
If you need to add or delete Request Letter pages, click the Edit button.
Be sure to switch back to the Medical Records tab before you add Medical Record pages to the request.
If a request was imported to HealthSource Clarity from Ciox Health Phoenix, the Request Letter is a copy of the Provider Package (also known as a Ciox Health Phoenix Pull List).
