During Logging, a CSR performs these tasks:
o Validate the Request Letter;
o Verify that all needed information about the patient and treatment have been captured;
o Submit the request for Fulfillment;
o If needed, put the request On Hold or flag it as an Exception.
Step # |
Description |
1 |
Open a request with a Request Status of Ready to Log. |
2 |
Evaluate the Request Letter. If there are problems with the letter, send Correspondence to the requester. |
3 |
Verify the requester. Each request must be associated with a requester. |
4 |
Verify that all needed information is present and correct. |
5 |
Submit the request. |