Fulfill ROI requests

During Fulfillment, a CSR:

o       Identifies the Patient, Dates of Service, and Record Types for the request;

o       Captures the requested Medical Records;

o       Sends Correspondence if problems arise with the retrieval of the records.

Fulfillment topics

o       Overview of request fulfillment

o       Capture Medical Records

o       View the Request Letter during Fulfillment

o       Multiple users adding Medical Records

Click here for instructions on uploading files to be automatically attached to requests from Ciox Health Phoenix.