The Request Search tool is available to all users. It offers several search fields and allows you to open requests, even after they have been fulfilled.
Click the Request Search button or press ALT + G on your keyboard.
Click here to see a picture of the Search Criteria fields.
Search Criteria |
Description |
Click for details |
Unique Identifier |
Search by a specific request identification value: o eRequest ID o External ROI ID (EMR system) o Group ID o Invoice Number o Log ID After selecting the type of Identifier, enter the ID value in the Number field. |
N/A |
Date Range |
Find requests based on the date at which a specific event occurred or will occur. |
|
Sites |
Find requests assigned to a specific site or group of sites. You can only search sites to which you have access. |
N/A |
Accessed by |
Find requests based on WHO opened them or WHEN they were opened. |
|
Request Progress |
Find requests by their position in the workflow. |
|
Request Characteristics |
Search by Request Type and Requester Class or Primary Reason for Request. |
|
The search fields below are hidden by default. Click the Show All Search Criteria link to see them. |
||
Patient Information |
Find a request based on a value that uniquely identifies the patient. |
|
Escalation Parameters |
Search by the severity of the escalation and / or the Escalation Reason. |
|
Additional Request Details |
o Certification o STAT requests o Message Response Required o Requester Name / Number o Request Intake Type |
|
|
The Request Search finds requests that match ALL of your search terms. Be specific enough to find what you’re looking for, but not so specific that you accidentally exclude requests that you’d like to see. |
1. On the Request Search page, enter the appropriate Search Criteria and click Search or press the ENTER key.
2. The Search Results table shows matching requests. Sort by clicking a column label.
3. Click a blue link in the eRequest ID column to open the request.
4. The request opens in either read-only or edit mode, depending on your Role and the Request Status.
The Search Results show at most the oldest 1,000 requests that meet your search criteria.
The age of the requests is measured by the Received Date.
View Request History from Search Results |
|
1. Select the checkmark for a request. 2. From the Command list, select View History. 3. The Request History appears. |
|
Approve or Decline requests from Search Results |
|
The Command list includes Approve and Decline commands only when your Site uses the Approval for Fulfillment feature and your Role allows you to approve requests for Fulfillment. |
|
Export Search ResultsClick here for instructions on exporting your results to an Excel spreadsheet. |
|
